Tag Archives: Indian Railways Information

about Indian railway passenger insurance

What will happen in the case of an accident while travelling by railway?

As we know that the travel can also lead to an accident. Even if one travels by own vehicle, there are high chances that he meets with an accident. But who will pay compensation if one meets with an accident while travelling with a medium of mass transportation, and that too a government transport. Well, in that case, the government is obviously responsible for the same and liable to pay the compensation also.

Hence, those who travel by train must know about Indian railway passenger insurance, as each and every passenger is insured with a certain amount as per the policy of the department of the railway. However, it is yet on proposal stage, but will soon get the nod from the authorities. As per the proposal, there will be insurance cover of 10 Lakh to each passenger travel by the train and limited to the journey he has taken the ticket for as the premium will be included in the charge of the ticket only. In the initial stage, this scheme will be restricted to the passengers who book their tickets online, but later it will be extended to the passengers who buy a ticket from the counter as well as those who travel with a monthly pass.

In the modern travel context, it is an admiring step from the department and the passengers also expect it as a huge success because of the railway that has launched a number of facilities in the last few years and successfully attracted many more passengers during this period.


  1. Disclaimer

    • Insurance policies are contractual obligations between the Insurance company/ies & the passenger. In case, passenger opting for insurance, the claim/liability shall be between passenger and the Insurance Company.

    • The Insurance Company is responsible for policy issuance and claims settlement.

    • All the correspondence by policy holder should be made directly with the Insurance Company on their toll free no. , official E Mail IDs or offices as mentioned in policy document. No correspondence to be made with IRCTC in this regard

    • IRCTC only provides linkage to transact with Insurance Company through its website to take insurance cover and as such assume no responsibility or liability in respect of said policy, under any circumstances.

    • All information provided on the website is provided “As is“ and with no warranties.

This Policy the Schedule and any Memoranda thereon shall be considered one document and any word or expression to which a specific meaning has been attached in any of them shall bear such meaning throughout.

  1. Terms & Conditions:-

    • The scheme is applicable only for Indian Citizens who book their e-ticket through NGeT Website Application only. Citizen of foreign countries are not eligible for this scheme.

    • The scheme is optional, however if the option is exercised it will be compulsory for all passengers booked under one PNR number.

    • The premium is Re. 92 paise per passenger inclusive of all taxes.

    • Customer shall receive the policy information through SMS and on their registered email IDs directly from Insurance Companies along with the link for filling nomination details. However, Policy number can be viewed from Ticket booked history at IRCTC Page.

    • After the booking of ticket, the nomination details to be filled at respective Insurance Company site. If nomination details is not filled then the settlement shall be made with legal heirs, if the claim arises.

    • The coverage for the policy shall be for each passenger under the PNR in case of Death, Permanent Total Disability, Permanent Partial Disability, and Hospitalization Expenses for Injury and Transportation of mortal remains following Rail Accident or untoward incident.

  • The optional travel insurance will not be provided for the children below 5 years of age.

  • In case of passenger opting for insurance, the claim/liability shall be between insured and the Insurance Company.

  • In case of short termination of trains due to any reason, if the passenger opts for the alternate mode of transportation arranged by railway upto the destination station, then this part of the journey of the passenger shall also be covered under the policy taken by the passenger.

  • In case of diversion of train due to any reason, the coverage shall be for the diverted route.

  • In case of vikalp train, the policy obtained by the passenger for covering this journey in the original train shall be valid in the vikalp train also.

  • Once the premium is paid by the passengers no cancellations is allowed. Accordingly, no refund of premium will be made in all cases including waitlisted ticket.

  • The coverage for Hospitalization Expenses for Injury is over and above the death/permanent total disability/partial disability

  • The Travel Insurance Scheme shall be kept uniform for all classes:


Permanent total Disability

Permanent partial Disability

Hospitalization expenses for injury

Transportation of mortal remains

Rs. 10,00,000


Rs. 7,50,000


Rs. 10,000


Train Accident is as defined under section 123 read with Sections 124 and 124A of the Railways Act, 1989 subject to the qualification that the coverage will be valid from the actual departure of train from the originating station to actual arrival of train at the destination station including’ process of entraining ‘ and process of detraining ‘ the train.

Untoward incident means:

  1. the commission of a terrorist act within the meaning of sub-section (1) of section 3 of the Terrorist and Disruptive Activities (Prevention) Act, 1987(28 of 1987), or

  1. the making of a violent attack or the commission of robbery or dacoity; or

  1. the indulging in rioting, shoot-out or arson, by any person in or any train carrying passengers or, from the actual departure from originating station to actual arrival of train at destination station including ‘process of entraining’ and ‘process of detraining the train and Vikalp train, short termination and diverted route

  2. The accidental falling of any passenger from a train carrying passengers.

Accident means :

  1. When in the course of working a railway , an accident occurs, being either a collision between trains of which one is a train, carrying passengers or the derailment of or other accident to a train or any part of a train carrying passenger.

  1. When in the course of working a railway an untoward incident occurs, in the train carrying passengers (any part of the train) or at the actual departure from the originating station to actual arrival of train at the destination station.

Insured shall mean the passengers travelling by Indian Railway of all class who book the e-ticket through IRCTC site and opt for Travel insurance cover & paid the premium. However, the child below 5 years of age is not covered.

Company/we/us shall means any of the 3 Insurance Companies namely Royal Sundaram General Insurance Co. Limited, Shriram General Insurance Company and ICICI Lombard General Insurance Company Limited.

Hazardous Sport / Hazardous Activities means Persons whilst working in underground mines, explosives, magazines, workers whilst involved in electrical installation with high tension supply, jockeys, circus personnel, engaged in activities like racing on wheels or horseback, big game hunting, mountaineering, winter sports, Skydiving, Parachuting, Scuba Diving , Riding or Driving in Races or Rallies, Mountain Climbing, hunting or equestrian activities, rock climbing, pot holing, bungee jumping, skiing, ice hockey, ballooning, hand gliding, diving or under-water activity river rafting, canoeing involving rapid waters, polo, yachting or boating outside coastal waters and persons whilst engaged in occupation / activities of similar hazard. Persons whilst engaged in the following occupations are also excluded.

Aircraft pilots and crew, Armed Forces personnel, Artistes engaged in hazardous performances, Aerial crop sprayer , Bookmaker (for gambling) , Demolition contractor, Explosives users , Fisherman (seagoing , Jockey , Marine salvager ,Miner and other occupations underground , nuclear installations, Off-shore oil or gas rig worker , Policeman , Pop Musicians , Professional sports person , Roofing contractors and all construction, maintenance and repair workers at heights in excess of 50ft/15m , Saw miller , Scaffolder , Scrap metal merchant, Security guard (armed) , Ship crew , Steeplejack ,Stevedore ,Structural steelworker Tower crane operator ,Tree feller.

Hospital means any institution established for inpatient Care and Day Care treatment for illness and/or injuries and which has been registered as a Hospital with the local authorities.

Injury means accidental physical bodily harm excluding illness or disease solely and directly caused by external, violent and visible and evident means which is verified and certified by a Medical Practitioner.

Medical expenses

Medical Expenses means those expenses that an Insured has necessarily and actually incurred for medical treatment on account of Illness or Accident on the advice of a Medical Practitioner, as long as these are no more than would have been payable if the Insured had not been insured and no more than other hospitals or doctors in the same locality would have charged for the same medical treatment.

Hospitalisation Expenses for Injury

The medical expenses incurred by the Insured for hospitalization and medical treatment taken on account of any Injury sustained by the Insured whilst on a Trip as stated in the Policy Schedule.


Trip means the actual departure of train from the originating station to actual arrival of train at the destination station as mentioned in booked ticket through which insurance cover has been opted including ‘process of entraining’ and ‘process of detraining’ the train for which the Insured has paid the Premium.

Physical separation of hand means separation of hand at or above the wrist Physical separation of foot means separation of foot at or above the ankle

The Insured and the Insurance Company agree that

  1. The proposal shall be incorporated in and be the basis of the contract

  1. The passenger will pay the Premium at the time of booking of ticket

  1. The Insurance Company will provide the Insurance subject to the terms, Warranties, Conditions & Exceptions of this Policy

  1. The following shall be conditions precedent to any liability of the Insurance Company

    1. Observance of the terms of this Policy relating to anything to be done or complied with by the Insured

    2. The truth of the statements made in the proposal


Benefit 1 – In case of Death


If during the Trip, the Insured sustains accidental bodily injury which directly and independently of all other causes results in death within 12 months from the date of accident or untoward incident.

100% of the Sum Insured stated in the Schedule applicable to such Insured is payable

Benefit 2 – In Case of Permanent total disability of nature specified below

Permanent total disability If during the Trip, the Insured sustains accidental bodily injury which directly and independently of all other causes results in permanent total disability within 12 months from the date of accident or untoward incident. For the purpose of this Insurance, Permanent total disability shall mean either of the following and compensation will be paid as per table below

100% of the Sum Insured stated in the Schedule applicable to such Insured is payable

The Disablement

Compensation expressed as a percentage of Total Sum Insured

1. Permanent Total Disablement


2. Permanent and incurable insanity


3. Permanent Total Loss of two Limbs


4. Permanent Total Loss of Sight in both eyes


5. Permanent Total Loss of Sight in one eye and one Limb


6. Permanent Total Loss of Speech


7. Complete removal of the lower jaw


8. Permanent Total Loss of Mastication


9. Permanent Total Loss of the central nervous system or the thorax and all abdominal organs resulting in the complete inability to engage in any job and the inability to carry out Daily Activities essential to life without full time assistance


10. Permanent total disablement not otherwise provided for under above Items inclusive up to a maximum of Sum Insured


Benefit 3 –In case of Permanent partial disability of nature specified below

Permanent partial disability If during the Trip, the Insured sustains accidental bodily injury which directly and independently of all other causes results in permanent partial disability within 12 months from the date of accident or untoward incident. For the purpose of this Insurance, Permanent partial disability shall mean either of the following and compensation will be paid as per table below :

75% of the Sum Insured stated in the Schedule, applicable to such Insured is payable

The Disablement

Compensation expressed as a percentage of Total Sum Insured as specified against permanent partial disability

1. Permanent Total Loss of Hearing in both ears


2. Permanent Total Loss of one Limb


3. Permanent Total Loss of Sight of one eye


4. Permanent Total Loss of Hearing in one ear


5. Permanent Total Loss of the lens in one eye


6. Permanent Total Loss of use of four fingers and thumb of either hand


7. Permanent Total Loss of use of four fingers of either hand


8. Permanent Total Loss of use of one thumb of either hand


9. Permanent Total Loss of one finger of either hand


10. Permanent Total Loss of use of toes


11. Established non union of fractured leg or kneecap


12. Shortening of leg by atleast 5 cms


13. Any loss is of the elbow, hip or knee


14. Any other Permanent Partial not included in above items

% as assessed by Doctor.

Benefit-4 Hospitalisation Expenses for Injury

The Insurance Company shall indemnify the Insured for the expenses, upto Rs.2 lakh, incurred by the Insured for Hospitalization and medical treatment, taken on account of any Injury sustained by the Insured whilst on a Trip during the Period of Insurance.

The Medical Expenses incurred for Hospitalization Treatment:

a. Room rent, boarding expenses,(Room Rent to be capped at 2% of the sum insured and ICU/CCU to be capped at 4% of the sum insured)

b. Nursing,

c. Intensive care unit,

d. Medical Practitioner,

e. Anesthesia, blood, oxygen, operation theatre charges, surgical Appliances,

f. Medicines, drugs and consumables,

g. Diagnostic procedures,

h. The cost of prosthetic and other devices or equipment if implanted internally during a Surgical Procedure.

i. No OPD charges to be covered. However, procedures followed under day care shall also be covered.

j. A Hospital means any institution established for inpatient Care and Day Care treatment for illness and/or injuries and which has been registered as a Hospital with the local authorities

k. In case happening of an accident, initial treatment be taken from nearest hospital of accident site and upon written referral of this hospital, treatment be taken from any specialized hospital

Benefit -5 Transportation of mortal remains:

If the Insured dies as specified in the Table of Benefits described hereunder, solely and directly due to train accident and untoward incidents as defined under section 123 read with sections 124 and 124A of the Railways Act, 1989, occurring during the Trip, then the Insurance Company will reimburse Rs.10,000/- as the cost of either transporting his mortal remains to his usual place of residence or to a cremation or burial ground. No documentary evidence is required to be produced.

Insurance Company’s maximum liability

Any payment in case of more than one claim in respect of any Insured under this Policy during any one Period of Insurance should not exceed the Sum Insured applicable to such Insured. However, the amount relating to carriage of dead body of the Insured and medical expenses would be payable in addition, if applicable.


The Insurance Company shall not be liable under this Policy for

(1) compensation under more than one of the foregoing Benefits in respect of same accident or period of disablement of the Insured

(2) any other payment in respect of the Insured after a claim under one of the Benefits 1 has been admitted and become payable. However, amounts relating to carriage of the dead body of the Insured and medical expenses will be payable in addition if applicable.

(3) payment of Benefit in respect of accident, death, injury or disablement of the Insured

(a) from intentional self-injury, suicide or attempted suicide

(b) whilst under the influence of intoxicating liquor or drugs

(c) arising or resulting from the Insured committing any breach of law with criminal intent

(d) while crossing the railway tracks

(e) due to mental disorders or disturbance of conscious, strokes, fits or convulsions which affect the entire body and pathological disturbances caused by the mental reaction to the same and damage of health caused by curative measures, radiations, infection, poisoning except where arise from accident

(f) Whilst engaging in any sort or form of adventurous sport

(g) Directly or indirectly caused or contributed by congenital anomaly, venereal disease, sexually transmitted disease, AIDS or insanity

(4) any payment in respect of death or disablement resulting directly or indirectly from, caused by, contributed to or aggravated or prolonged by child birth or pregnancy or in consequence thereof.

(5) Any natural cause or disease or medical or surgical treatment unless such treatment becomes necessary due to injury caused by the said untoward incident.

(6) any payment in respect of death, injury or disablement of the Insured due to or arising out of directly or indirectly connected with or traceable to war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, mutiny, military or usurped power, seizure, capture, arrests, restraints and detainments.

(7) Persons whilst engaged in Hazardous sports or Hazardous Activities.

(8) any payment in respect of death of, or bodily injury or any disease or illness to the Insured

(a) directly or indirectly caused to or contributed to by or arising from ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel. For the purpose of this Exception, combustion shall include any self sustaining process of nuclear fission.

(b) directly or indirectly caused by or contributed to by or arising from nuclear weapons material

(9) any losses directly or indirectly arising out of, or contributed to or caused by, or resulting from or in connection with any act of nuclear, chemical, biological terrorism (as defined below) regardless of any other cause or event contributing concurrently or in any other sequence to the loss. For the purpose of this Exception, Nuclear, Chemical, Biological terrorism shall mean the use of any nuclear weapon or device or the emission, discharge, dispersal, release or escape of any solid, liquid or gaseous Chemical agent and/or Biological agent during the period of insurance by any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organization(s) or government(s), committed for political, religious or ideological purposes or reasons including the intention to influence any government and/or to put the public, or any section of the public, in fear. Chemical agent shall mean any compound which, when suitably disseminated, produces incapacitating, damaging or lethal effects on people, animals, plants or material property. Biological agent shall mean any pathogenic (disease producing) micro-organism(s) and/or biologically produced toxin(s) (including genetically modified organisms and chemically synthesized toxins) which cause illness and/or death in humans, animals or plants. If we allege that by reason this exclusion any loss is not covered by this insurance the burden of proving the contrary shall be upon the Insured.

(10) Claim on account of injury due to accident or untoward incident prior to the date and time of journey and post the date and time of journey would be excluded from the scope of the policy, however any delay in the time of departure and arrival of the respective train would be taken into consideration

(11) Claim in instances wherein ticket was booked by the Insured; however the train was not boarded. This is irrespective of whether the train ticket was cancelled or not.

(12) Claim in instances wherein ticket was booked by the Insured; however the ticket was not confirmed but still the passenger boarded the train.

(13) The treatment of any illness even if caused by the Accident or untoward incident suffered by the Insured except any caused by Accident or untoward incident and requiring immediate medical treatment in order to maintain life or relieve immediate pain or distress.

(14) Any medical treatment which was not medically necessary.

(15) Plastic or cosmetic surgery unless this is certified by the attending Medical Practitioner to be medically necessary for reconstruction following an Accident or untoward incident.

(16) Dental treatment or surgery of any kind, unless to sound natural teeth and necessitated by an Accident or untoward incident.

(17) Any health check-ups or examinations or measures primarily carried out for diagnostic or investigative reasons for any purpose other than treatment related to an Accident or untoward incident.

(18) Any costs relating to physiotherapy unless undertaken while the Insured is hospitalized.

(19) Any costs or periods of residence incurred in connection with rest cures or recuperation at spas or health resorts, sanatorium, convalescence homes or any similar institution.

(20) Any costs in any way related to psychiatric or mental disorders.

(21) Any costs relating to the Insured’s pregnancy, childbirth or the consequences of either.

(22) Any congenital internal or external diseases, defects or anomalies

Claims Procedure & Documentation

(i) The Insured or his nominee or legal heir shall deliver to the nearest office of the Insurance Company, not later than 4 months from the date of occurrence of the Insured Event, a detailed statement in writing as per the claim form and any other material particular, relevant to the making of such claim.

The Insured or his nominee or legal heir shall tender to the Insurance Company all reasonable information, assistance and proofs in connection with any claim hereunder

(ii) Proof in accordance with the policy details shall be furnished to the Insurance Company in connection with all matters upon which a claim is based.

Documentation required:

In case of Death Claim:

Submit the duly filled in claim form signed by nominee/legal heir along with the NEFT mandate details and cancelled cheque with the following documents:

• Report of the Railway Authority confirming the accident of the train or untoward incident

• Report of the Railway Authority carrying the details of the passengers declared dead.

• Duly Completed Personal Accident Claim Form signed by Nominee / Legal Heir along with the NEFT mandate details & cancelled cheque

• Photo identity proof of nominee

• For Death Claims, claim will be settled only to nominee declared at the time of buying insurance through IRCTC portal

• In absence of nominee, claim will be paid to Legal Heir only – as per Legal Heir / Succession Certificate

In case of Disablement Claim:

• Report of the Railway Authority confirming the accident of the train or untoward incident

• Report of attending doctor confirming the extent of disability.

• Medical bills corresponding to doctor’s prescription.

• Duly Completed Personal Accident Claim Form signed by insured / Nominee

• Attested copy of disability certificate from Civil Surgeon of that Hospital in which the treatment has undergone stating percentage of disability.

• Attested copy of FIR.

• All X-Ray / Investigation reports and films supporting to disablement.

• Claim form with NEFT details & cancelled cheque of the beneficiary

• Photograph before & after disability

In case of Hospitalization Expenses for Injury

 Report of the Railway Authority confirming the accident of the train or untoward incident

 Discharge summary

 Original Hospital Bills and medical bills corresponding to doctor’s prescription

 Advance and final receipts (All receipts shall be numbered, signed and stamped)

 Prescriptions for medicines

 Diagnostic Test Reports, X Ray, Scan, ECG and others including doctor’s advice demanding such tests)

 Cash memos/bills for medicines purchased from outside

The claim documents should be sent to the Claims department of the nearest Office of the Insurance Company through which this insurance is effected. List of the address of the office of the Insurance Company to be obtained from the website of the Insurance Company.

Claims Settlement / Rejection

1. Benefits payable under this policy will be paid within 15 days of the receipt of last necessary document.

2. The Insurance Company shall be released from any obligation to pay insurance benefits if any of the obligations are breached

3. All claims under this Policy shall be payable in Indian Currency.

4. The Insurance Company shall be liable to pay any interest at 2% above the bank rate prevalent at the beginning of the financial year in which the claim is reviewed, for sums paid or payable under this Policy, upon acceptance of an offer of settlement by the insured but there is delay in payment beyond 7 days the date of acceptance.

5. No Claim is admissible beyond 365 days from date of expiry of the policy in respect of hospitalization commencing within the Period of Insurance.

6. No liability under the Policy will be admitted, if the claim is fraudulent or supported by fraudulent means.

7. At the time of claim settlement, Insurance Company may insist on KYC documents of the insure/nominee/legal heir as per the relevant AML guidelines in force


1. Notice Every notice and communication to the Insurance Company required by this Policy shall be in writing to the nearest office of Insurance Company through which this Insurance is affected.

2. Fraud – Forfeiture of Cover If any claim shall be in any respect fraudulent or if any fraudulent means or devices be used by the Insured or anyone acting on the Insured’s behalf to obtain benefit under this Policy all benefit hereunder shall be forfeited.

3. Arbitration In the event any dispute arises between the Parties out of or in connection with this Agreement, including the validity thereof, the Parties hereto shall endeavor to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the Parties hereto, after reasonable attempts, which shall continue for not less than 30 days, gives a notice to this effect, to the other party in writing. In case of any dispute, controversy or claim arising out of or relating to this Agreement, the Services or any matter or issue arising there from (‘Dispute’) shall be resolved in accordance with Arbitration and conciliation Act 1996. Such dispute, controversy, or claim shall be referred to the Sole Arbitrator to be mutually appointed by the parties as per the provisions of “The Arbitration and Conciliation Act-1996’.In case, the parties fail to appoint Sole Arbitrator within 30 days, the event shall be referred to a three member Arbitral tribunal. One member each shall be appointed by both the parties. They shall, within 30 days of their appointment, mutually decide on the name of the third arbitrator. Arbitration proceedings shall be deemed to commerce only on the first date of meeting of all the three arbitrators. The award of the arbitrator shall be final and binding on the parties to this contract. The venue of the Arbitration shall be New Delhi. The fees and expenses of the Arbitration Tribunal all other expenses of the Arbitration shall be borne jointly by the Parties in equal proportion.The Parties submit to the exclusive jurisdiction of the Courts of Delhi. This Agreement shall be interpreted in accordance with Indian law.

4. Grievances: In case the Insured is aggrieved in any way, the Insured may contact the Insurance Company at the specified address, during normal business hours for the following grievances:

a. Any partial or total repudiation of claims by the Insurance Company.

b. Any dispute regard to premium paid or payable in terms of the policy.

c. Any dispute on the legal construction of the policies in so far as such disputes relate to claims.

d. Delay in settlement of claims.

e. Non-issue of any insurance document to customer after receipt of the premium.

f. Any other grievance.

The Insured may approach the Insurance Ombudsman, within whose jurisdiction the branch or office of the Insurance Company (ies) is located

5. Jurisdiction: The Policy is subject to the laws of India and the jurisdiction of its Courts in New Delhi only.

Indian Railways Facts

Train being the most popular way to connect from one place to the other has been used by us least more than once.  In the past few years, the Indian Railways have improved their service a lot. Owing to lesser cost of fares, cleaner toilets, availability of charging points and private food delivery portals providing hygienic train food service, many people prefer this mode of transport. Associated with the Indian railways are many facts that will make for an interesting read. Hold your breath!

maxresdefault1 . Speediest and Slowest Train –

At an average speed of 90 kmph and a whopping high speed of 150kmph, The New Delhi-Bhopal Shatabdi Express barrels faster than light! The Nilgiri Express is the certified slowest train with a speed of 10kmph only!

2 . The Longest and Shortest Distance –

Covering a vast distance of 4,275 km, the Vivek Express carries passengers from Dibrugarh in the East to Kanyakumari in the South, the longest distance in terms of the total time. On the other hand, train services are provided from the station of Nagpur to its neighbor Ajni, located at a distance of just 3km.

3 . Train with Most Halts –
115 stations in between, the Howrah-Amritsar Express is known for its maximum halts.

4 .Two Destinations with a Common Location –

Belapur and Srirampur are two individual stations in the Ahmednagar district of Maharahtra, sharing a common location on the rail route, each on one side of the platform.

5. Most Unreliable Train –

Indian Railways, like its passengers is often late to work! The Guwahati-Trivandrum Express, however, has become notorious for being the least punctual one. 10-13 hours are delayed at every trip when the scheduled hours of the journey are already 65!

6. The Toughest and Easiest Station to Pronounce –
 Venkatanarasimharajuvaripeta that runs on the Arakkonam-Renigunta route of Tamil Nadu holds the record for the station with the longest name. Ib, close to Jharsuguda and Od, in Gujarat hold the distinction for the shortest names.

7. India’s Oldest Loco –
The oldest functioning locomotive of the country is Fairy Queen, started in the year 1885. It also holds the record for being the oldest working steam engine globally.

8. Tunnel Track –
Pir Panjal tunnel, having a great length of 11.220 km is the longest tunnel in the county.  Its construction was finally finished in the December of 2012 in Jammu & Kashmir.

9. The origin of Toilets –

In 1909, Okhil Babu, a commoner who once traveled by a train without toilets, wrote a letter to the Indian Railways about the ordeals he encountered due to absence of toilets. This triggered the introduction of toilets in every train.

10. World’s Longest Platform –
Yes, we also hold the record for having the world’s longest railway platform in Kharagpur, West Bengal. It measures 2,733 ft.

11. The Most Busy Station –
Lucknow, where 64 trains depart daily.

12. Employment –
Another fact of pride, Indian Railways comes ninth on the list of world’s largest employer. It has over 1.4 million employees. Also, it is India’s largest employer.

13. Worst Train Accident –
Dated on June 6, 1981, a passenger train between Saharsa and Mansi was derailed and dived into the Bagmati River. Over 800 people died while hundreds went missing.

So, the next time you travel by train, share these facts with your co passengers!

UTS (Unreserved Ticketing System)Ticket Booking Mobile App by Indian Railways

The Indian Railways always strives to make improvements to help passengers. It has launched on a pilot basis, a paperless, mobile ticketing system for unreserved suburban train passengers.

The Indian Railways has launched a paperless, mobile ticket booking application for the unreserved category, especially for suburban trains.

This was announced by a senior official of the ministry of the Indian Railways at a recent press meet in the city. The new application is called as UTS (Unreserved Ticketing System) or ‘utsonmobile” helps travellers of suburban trains in the unreserved category to book tickets using their Smartphone.

Install UTS mobile app –

  • Andoriod Mobile – https://play.google.com/store/apps/details?id=com.cris.utsmobile&hl=en
  • Windows Mobile – http://www.windowsphone.com/en-in/store/app/uts/3e586426-65fd-48ea-9efa-9f012ffe24de
  • Indian Railway Official Notification – https://www.utsonmobile.indianrail.gov.in

The utsmobile service was developed by the Centre for Railway Information Systems (CRIS) in order to eliminate the need for printing unreserved tickets. Having booked a ticket by this system, a commuter need not take a print out of the ticket and just needs to show the soft copy of the same to the TTE. This application is available on both Windows and Android platforms.

“The budget proposal was to launch a paperless ticketing system for unreserved passengers and we are implementing it today,” said the official. Besides being a green initiative to save paper (limit cutting down of trees), it also aims to save time for customers by reducing the need to queue up at ticket counters.

As per a pilot program, the system for paperless ticketing for the unreserved segment will be implemented in the 15 stations of the suburban section of Southern Railways, according to the official. He said, “We intend to extend this service to suburban sections of all metros.”

The UTS application can be downloaded from Windows Store or Google Play Store. The app gives onscreen alerts to guide passengers during the process of booking.

The passenger has to maintain a Railway wallet or ‘R- Wallet’ to make use of this application, especially to make payment. First step is registering using mobile phone app or website utsonmobile.indianrail.gov.in. When you finish registration, R-wallet for you will be opened on zero-balance basis.

R-wallet will be linked to your mobile number. The R-wallets must be recharged at either at UTS counters provided at suburban stations or through the website utsonmobile.indianrail.gov.in. The R-wallet is a closed wallet only meant for rail ticket bookings.

While you apply for a ticket, the system will check whether your R-wallet has sufficient funds. If there is adequate amount, the ticket charge will be deducted and your ticket will be booked. When you cancel a ticket, the amount will be topped up in your R-wallet.

“The mobile UTS has the following features. It enables quick booking, for booking tickets using routes of frequent travel. It enables normal booking for any suburban route. One can cancel tickets and there is management of passenger profile including checking of R-wallet balance,” said an official.

The UTS app can also be used to renew season tickets which will be of great use for passengers of the unreserved segment. After booking ticket, passenger will receive screen for ticket confirmation, which will contain limited information regarding the ticket.

“The UTS aims to help the low income groups as well as regular suburban travellers and tries to provide a computerized, centrally administered system of ticketing over the entire Indian Railways. For developing this amazing system, the CRIS team has won the P.M.’s award for excellence in public administration,” pointed out the railway official.

List of Special Trains by Indian Railway

Train No Train name Src Dep. Dstn Arr. Travel Time Valid from Valid to
183 SDAH LGL PASS SPL SDAH 11:15 LGL 16:50 05:35 17-Feb 30-Jun
184 LGL SDAH PASS SPL LGL 17:30 SDAH 23:25 05:55 17-Feb 30-Jun
852 BNC-BBS BI WEEK PREM SPL BNC 01:00 BBS 01:45 24:45:00 02-Jan 30-Mar
1039 LTT-KRMI AC SPL LTT 01:10 KRMI 11:00 09:50 21-Mar 05-Jun
1040 KRMI-LTT AC SPL KRMI 14:00 LTT 23:55 09:55 21-Mar 05-Jun
1081 DR-BSL SPL DR 21:45 BSL 05:00 07:15 27-Mar 26-Jun
1082 BSL-DR SPL BSL 08:35 DR 16:20 07:45 28-Mar 27-Jun
1095 DR-SWV SPL DR 07:50 SWV 19:20 11:30 24-Mar 07-Jun
1096 SWV-DR SPL SWV 05:00 DR 16:10 11:10 25-Mar 08-Jun
1401 SUR-NGP SPL SUR 15:20 NGP 12:35 21:15 21-Mar 24-Jun
1402 NGP-SUR SPL NGP 15:00 SUR 11:35 20:35 21-Mar 25-Jun
1405 BSL-DHI SPL BSL 18:35 DHI 23:05 04:30 18-Mar 30-Mar
1406 DHI-BSL SPL DHI 05:20 BSL 09:25 04:05 17-Mar 31-Mar
1419 KOP-PAU SUMMER SPL KOP 15:45 PAU 06:15 14:30 21-Mar 25-Jun
1420 PAU-KOP SUMMER SPL PAU 09:20 KOP 00:35 15:15 28-Mar 30-Jun
1651 PUNE-HBJ SUMMER SPL PUNE 14:15 HBJ 05:30 15:15 30-Dec 31-Mar
1656 JBP-PUNE SUMMER SPL JBP 16:55 PUNE 11:05 18:10 30-Dec 30-Mar
1703 JBP-CKTD MELA SPL JBP 05:15 CKTD 12:30 07:15 21-Mar 04-Apr
1704 CKTD-JBP MELA SPL CKTD 13:00 JBP 21:40 08:40 21-Mar 04-Apr
1961 IDH-GGC KAILADEVI MILA SP IDH 17:00 GGC 21:15 04:15 19-Mar 30-Mar
1962 GGC-IDH KELADEVI MELA SPL GGC 23:05 IDH 03:30 04:25 19-Mar 30-Mar
2065 CSTM-ERS PREM SPL CSTM 00:25 ERS 02:15 25:50:00 29-Mar 07-Jun
2066 ERS-CSTM PREM SPL ERS 05:45 LTT 08:15 26:30:00 30-Mar 08-Jun
2081 JP-SIKR PASS JP 18:25 SIKR 21:30 03:05 24-Feb 31-Mar
2082 SIKR-JP PASS SIKR 04:45 JP 08:15 03:30 24-Feb 31-Mar
2085 JP – CUR PASS SIKR 14:15 CUR 16:15 02:00 01-Jan 31-Mar
2086 CUR-JP PASS CUR 17:30 SIKR 19:40 02:10 01-Jan 31-Mar
2087 JP-CUR PASS JP 20:15 CUR 01:00 04:45 01-Jan 31-Mar
2088 CUR – JP PASS CUR 03:05 JP 08:35 05:30 01-Jan 31-Mar
2089 JP CUR HSP JP 16:55 CUR 22:20 05:25 24-Feb 31-Mar
2090 CUR JP HSP CUR 04:20 JP 09:40 05:20 28-Feb 31-Mar
2093 JPF-CUR PASSENGER JP 07:45 CUR 13:30 05:45 01-Jan 31-Mar
2094 CUR-JP PASSENGER CUR 14:00 JP 19:30 05:30 27-Jan 31-Mar
2095 SIKR CUR PASS SIKR 07:25 CUR 09:45 02:20 01-Jan 31-Mar
2096 CUR SIKR PASS CUR 10:30 SIKR 12:45 02:15 01-Jan 31-Mar
2111 LTT-LKO SPL LTT 14:20 LKO 13:35 23:15 28-Mar 04-Apr
2112 LKO-LTT SPL LKO 16:20 LTT 17:30 25:10:00 24-Mar 05-Apr
2651 PLNI-POY EXP SPL PLNI 07:45 POY 09:10 01:25 10-Jan
2652 POY-PLNI EXP SPL POY 16:45 PLNI 18:10 01:25 10-Jan
2854 ERS-SRC SF SPECIAL ERS 08:50 SRC 23:00 38:10:00 25-Mar 31-Mar
2873 VSKP TPTY SF WEEKLY SPL VSKP 16:45 TPTY 04:30 11:45 10-Feb 30-Mar
2874 TPTY VSKP SF WEEKLY SPL TPTY 16:00 VSKP 05:15 13:15 10-Feb 31-Mar
2881 PUNE BBS WEEKLY SPL PUNE 11:15 BBS 17:35 30:20:00 03-Feb 31-Mar
3129 KOAA APDJ WINTER SPL KOAA 22:45 APDJ 13:25 14:40 25-Mar 29-Jun
3130 APDJ KOAA WKLY SUMMER SPL APDJ 16:50 KOAA 08:45 15:55 25-Mar 30-Jun
3207 HRT – BKP DEMU SPECIAL HRT 17:45 BKP 18:00 00:15 22-Jan 21-Apr
3208 BKP – HRT DEMU SPECIAL BKP 07:45 HRT 08:00 00:15 22-Jan 21-Apr
4403 ANVT-UHP EXPRESS ANVT 21:00 UHP 11:45 14:45 02-Mar 31-Mar
4404 UHP-ANVT EXPRESS UHP 14:35 ANVT 06:00 15:25 03-Mar 01-Apr
4765 HMH-SGNR SPL HMH 06:50 SGNR 08:25 01:35 26-Mar 30-Jun
4766 SGNR-HMH SPL SGNR 04:45 HMH 05:55 01:10 25-Mar 30-Jun
4767 HMH-SGNR SPL HMH 14:00 SGNR 15:35 01:35 25-Mar 30-Jun
4768 SGNR-HMH SPL SGNR 10:45 HMH 12:15 01:30 26-Mar 30-Jun
4801 JU JSMSPL JU 16:45 JSM 22:20 05:35 25-Mar 30-Jun
4802 JSM JU SPL JSM 00:45 JU 07:00 06:15 25-Mar 30-Jun
4805 AWR KRH SPL AWR 12:55 KRH 13:20 00:25 25-Mar 30-Jun
4806 KRH AWR SPL KRH 13:45 AWR 14:15 00:30 25-Mar 30-Jun
4851 MTD CUR SPL MTD 06:35 CUR 13:25 06:50 26-Mar 30-Jun
4852 CUR MTD SPL CUR 15:45 MTD 22:15 06:30 25-Mar 30-Jun
4917 SRE-BEAS SPECIAL SRE 20:30 BEAS 02:15 05:45 20-Mar 03-Apr
4918 BEAS-SRE SPECIAL BEAS 16:30 SRE 22:40 06:10 22-Mar 05-Apr
4921 SRE-UMB MEMU SPECIAL SRE 04:45 UMB 06:30 01:45 01-Mar 31-Mar
4922 UMB-SRE MEMU SPECIAL UMB 20:45 SRE 22:40 01:55 01-Mar 31-Mar
4923 LKO-NLDM SUPERFAST SPL LKO 18:25 NLDM 08:50 14:25 24-Feb 31-Mar
4924 NLDM-LKO SUPERFAST SPL NLDM 23:45 LKO 14:00 14:15 24-Feb 30-Mar
4925 CDG-LDH SPECIAL TRAIN CDG 13:00 LDH 15:25 02:25 10-Mar 31-Mar
4926 LDH-CDG SPECIAL TRAIN LDH 09:00 CDG 12:10 03:10 10-Mar 31-Mar
4931 BSB-DLI HOLIDAY SPECIAL BSB 23:15 DLI 13:25 14:10 18-Feb 30-Mar
4932 DLI-BSB HOLIDAY SPECIAL DLI 15:35 BSB 06:20 14:45 18-Feb 31-Mar
4991 PTK-JAT DEMU SPECIAL PTK 14:40 JAT 17:10 02:30 02-Mar 31-Mar
4992 JAT-PTK DEMU SPECIAL JAT 09:50 PTK 12:10 02:20 02-Mar 31-Mar
5061 GKP-BNY SPL GKP 06:50 BNY 10:40 03:50 01-Mar
5062 BNY-GKP SPL BNY 16:30 GKP 19:45 03:15 01-Mar
5065 CPR-LJN CPR 19:30 LJN 08:15 12:45 01-Sep
5066 LJN-CPR-EXP LJN 20:25 CPR 08:25 12:00 01-Sep
5079 MUR-GD-PASS MUR 12:45 GD 13:30 00:45 25-Mar 30-Mar
5105 GKP-BST SPL GKP 11:00 BST 12:55 01:55 18-Feb 31-Mar
5106 BST-GKP SPL BST 13:40 GKP 15:35 01:55 18-Feb 31-Mar
5263 PASSENGER SPL AGTL 09:30 KXJ 17:30 08:00 04-Oct
5264 PASSENGER SPL KXJ 09:30 AGTL 17:45 08:15 03-Oct
5305 FBD-CPA-EXP FBD 11:00 CPA 14:30 03:30 01-Sep
5306 CPA-FBD-EXP CPA 15:00 FBD 18:20 03:20 09-Sep
5309 BC-LKU HOLIDAY SPL BC 19:35 LKU 21:30 01:55 07-Sep
5310 LKU-BC EXP LKU 17:10 BC 19:10 02:00 25-Sep
5613 JLWC-KOTA SPL PASSENGER JLWC 06:00 KOTA 08:05 02:05 05-Mar 01-Jul
5614 KOTA-JLWC SPL PASSENGER KOTA 20:30 JLWC 22:30 02:00 04-Mar 30-Jun
5715 GAREEB NAWAZ EYRAKE NJP 03:00 KNE 05:10 02:10 01-Sep
5716 GAREEB NAWAZ EYRAKE KNE 04:00 NJP 06:30 02:30 01-Sep
5725 NJP-NCB SPECIAL NJP 09:45 NCB 13:50 04:05 17-Mar 30-Jun
5726 NCB-NJP SPECIAL NCB 16:15 NJP 20:00 03:45 16-Mar 30-Jun
5817 APD-DBB TRI-WEEKLY SPL APDJ 15:55 DBB 19:05 03:10 28-Jan 31-Mar
5818 APDJ-DBB TRI-WEEKLY SPL DBB 05:45 APDJ 08:45 03:00 28-Jan 31-Mar
5831 RPAN-NLP PASSENGER SPL RPAN 05:30 NLP 10:05 04:35 14-Jan
5832 RPAN-NLP PASSENGER SPL NLP 10:35 RPAN 15:30 04:55 14-Jan
5967 RNY-DBRG SPL RNY 05:45 DBRG 20:15 14:30 01-Jan 31-Mar
5968 DBRG-RNY SPECIAL DBRG 05:00 RNY 18:20 13:20 01-Jan 31-Mar
6032 TEN-MS SF SPL TEN 18:15 MS 06:15 12:00 18-Mar
6039 MV-KMU SPL MV 07:15 KMU 08:03 00:48 27-Mar 22-Jun
6040 KUM-MV SPL KMU 19:27 MV 20:25 00:58 22-Mar 22-Jun
6335 GHY-KCVL SPL GHY 23:25 KCVL 22:30 71:05:00 04-Mar 04-Apr
6336 KCVL-GHY SPL KCVL 12:00 GHY 08:15 68:15:00 01-Mar 01-Apr
6541 YPR-PVR BI WEEKLY SPL EXP YPR 18:00 PVR 11:35 17:35 27-Mar 30-Jun
6542 PVR-YPR BI WEEKLY SPL EXP PVR 13:35 YPR 06:20 16:45 22-Mar 01-Jul
6591 YPR-HSRA PASS SPL YPR 06:30 HSRA 08:00 01:30 01-Sep
6592 HSRA-YPR PASS SPL HSRA 08:15 YPR 09:50 01:35 01-Sep
6595 YPR-DHL PASS SPL YPR 10:35 DHL 11:35 01:00 01-Sep
6596 DHL-YPR PASS SPL DHL 13:15 YPR 14:35 01:20 01-Sep
6709 POY-PLNI PASSR SPL POY 15:15 PLNI 16:55 01:40 09-Jan
6710 PLNI-POY PASSR SPL PLNI 10:50 POY 12:25 01:35 09-Jan
6769 POY-PLNI PASSR SPL POY 06:15 PLNI 07:40 01:25 09-Jan
6770 PLNI-POY PASSR SPL PLNI 19:25 POY 20:50 01:25 09-Jan
6802 PUNE-TPJ SPL PUNE 15:40 TPJ 19:15 27:35:00 02-Feb 30-Mar
6851 KIK-NCR PASSR SPL KIK 06:00 NCR 06:20 00:20 26-Mar 31-May
6852 NCR-KIK PASSR SPL NCR 21:05 KIK 21:30 00:25 26-Mar 25-Jun
6919 UBL-BJP PASS SPL UBL 06:25 BJP 13:00 06:35 01-Sep
6920 BJP-UBL PASS SPL BJP 13:30 UBL 20:20 06:50 01-Sep
8001 SHM-JGM-SHM BI-WEEKLY SPL KGP 10:10 JGM 10:45 00:35 01-Sep
8002 SHM-JGM-SHM BI-WEEKLY SPL JGM 18:25 KGP 19:20 00:55 01-Sep
8014 MDN-KGP MEMU SPL MDN 08:25 KGP 09:00 00:35 01-Sep
8017 KGP-JGM MEMU SPL KGP 05:10 JGM 06:00 00:50 01-Sep
8018 JGM-KGP MEMU SPL JGM 22:10 KGP 23:05 00:55 01-Sep
8035 BLS – KGP DEMU SPL KGP 12:15 BLS 15:10 02:55 01-Sep
8036 BLS – KGP MEMU SPL BLS 15:20 KGP 18:20 03:00 01-Sep
8048 NJP-SRC HOLIDAY SPL NJP 23:00 SRC 09:00 10:00 26-Mar 28-Jun
8051 KGP JGM MEMU SPL KGP 06:05 JGM 06:45 00:40 13-Sep
8052 JGM KGP MEMU SPL JGM 18:00 KGP 18:42 00:42 01-Sep
8281 KRBA- BSP PASS SPL KRBA 05:30 BSP 07:40 02:10 01-Sep
8282 BSP-KRBA PASS. SPL. BSP 16:00 KRBA 18:30 02:30 01-Sep
8501 VSKP SC WEEKLY SPECIAL VSKP 23:00 SC 11:45 12:45 03-Feb 31-Mar
8502 SC VSKP SPECIAL SC 16:30 VSKP 06:30 14:00 04-Feb 01-Apr
8581 BPQ CAF PASS BPQ 23:30 CAF 23:50 00:20 01-Sep
8582 CAF BPQ SPL CAF 04:45 BPQ 05:00 00:15 01-Sep
8585 TMR-G EMPTY SPL TMR 14:00 G 15:00 01:00 24-Jan
8586 G-TMR EMPTY SPL G 02:45 TMR 03:45 01:00 15-Jan
8587 TMR-G EMPTY SPL TMR 21:00 G 22:00 01:00 30-Oct
8588 G TMR EMPTY SPL G 02:15 TMR 03:15 01:00 30-Oct
8751 DURG-DRZ PASS SPL DURG 12:00 DRZ 15:00 03:00 14-Feb
8752 DRZ-DURG PASS SPL DRZ 16:00 DURG 20:00 04:00 14-Feb
8759 DURG-DRZ CONVENTION RAKE DURG 10:30 DRZ 12:35 02:05 26-Feb
8760 DRZ–DURG CONVENTIO RAKE DRZ 05:50 DURG 07:55 02:05 26-Feb
8761 CABN R EMPTY RAKE CABN 03:00 R 04:20 01:20 30-Oct
8762 R CABN EMPTY SPL R 08:20 CABN 09:00 00:40 24-Jan
8765 EMPTY MEMU RAKE CABN 03:00 APR 10:00 07:00 17-Feb
8766 EMPTY MEMU RAKE APR 22:00 CABN 04:30 06:30 17-Feb
8871 G-DURG PASS SPL G 17:10 DURG 20:30 03:20 14-Feb
8872 R-G PASS SPL R 09:20 G 16:00 06:40 14-Feb
8873 DURG-DRZ PASS SPL DURG 15:30 DRZ 17:35 02:05 14-Feb
8874 DRZ-DURG PASS SPL DRZ 18:05 DURG 20:10 02:05 14-Feb
8878 IRCTC FTR SPECIAL UJN 19:15 DURG 12:10 16:55 30-Mar 30-Mar
9607 NDT UDZ SPL NDT 06:15 UDZ 09:05 02:50 17-Mar 31-Mar
9608 UDZ NDT SPL UDZ 16:05 NDT 18:40 02:35 25-Mar 30-Jun
9721 JP UDZ SF SPL JP 06:40 UDZ 13:45 07:05 26-Mar 30-Jun
9722 UDZ JP SF SPL UDZ 14:15 JP 21:15 07:00 25-Mar 30-Jul
9761 SGNR-SOG SPL SGNR 04:20 SOG 07:10 02:50 25-Mar 30-Jun
9762 SOG-SGNR SPL SOG 19:05 SGNR 21:55 02:50 25-Mar 30-Jun
9807 KOTA-NZM DAILY SF SPL KOTA 21:10 NZM 04:25 07:15 01-Mar 31-Mar
9808 NZM-KOTA DAILY SF SPL NZM 05:15 KOTA 13:15 08:00 02-Mar 01-Apr

Get Indian Railway Information on Mobile via SMS or Call

Indian Railways has been a mixed blessing for us Indians. There was a time when the railways timetable booklet was referred to as the ‘joke book’ of Rail ministry. Waiting at the station for hours for the train to come was a regular incident.

And booking tickets was a matter of real drudgery. Long queues, unreliable information and frustrating behaviour were all part and parcel of train travelling.

Until recently, the situation remained almost unchanged. In the era of high-tech speed, we had to go to physical centres to book tickets. We had a website, but there was always a chance that it would not work properly.

Today, fortunately, things are changing. Now, e-ticketing is a reality. Along with this and other facilities, SMS booking has been launched, and for sure, this is going to change the experience of Indian Railways forever.

  • The Initial Stages –

Previously, the Indian Railways website could only book a meagre 2000 tickets per minute. When the site crashed under excessive passenger traffic, the Ministry of Railways took initiatives to re-launch the site. The new site can book 7200 tickets per minute. Last year along with the new site launch, the SMS ticket booking and information system was also launched. Now obtaining any news regarding the Indian Railways is a matter of sending an SMS.

  • The Process –

Before you press the send button, there are a few steps to cover. Let’s look at the process:

  1. The process works on the foundation of Immediate Payment Service or IMPS supported by banks. You need to have an account with a bank, which supports IMPS. Currently, almost all banks do that. You also need to have the Mobile Money Identifier or the MMID code of seven digits for the transaction.
  2. You have to create your own IRCTC account. When you need to enter the phone number, please enter the number, which you have registered in the bank through which the payment will be processed.
  3. As you are done with the IRCTC account and your bank’s MMID, a One Time Password or OTP will be sent to you from your bank.
  4. Now send the SMS to 139. It should read like BOOK (Train number) (Train code) Passenger name passenger gender, etc. you can book up to six seats through the SMS.
  5. IRCTC will send an SMS with fare and seat availability as well as the transaction ID.
  6. Send PAY IMPS IRCTC user ID to 139.
  7. As the confirmation message arrives, just show the message while you board the train or the checker comes. There is no need to print anything.

At the first go, the process may seem a bit complicated. But just think about standing the lines or the frustration in case of internet failure, soon you will get accustomed with this process. And considering a meagre fee of Rs. 3 per SMS and a lot of ease, booking tickets through SMS is really the dream of any Indian Railways traveller.

  • Other Services –

Other than booking tickets, the Indian Railways SMS service is a complete information hub. Passengers can get a number of important answers from the service. The most common are:

  1. SMS Railway to 57886: This is for Indian Railways overall information like schedule, timetable, PNR status, search seat availability, etc. The return SMS would have all the options from which the sender will again choose and send.
  2. SMS IRTRAIN (Train Name) or IRTRAIN (Train No.) to 57886: This will show the time table of the train.

Another number, which has the same facility, is 139. By sending the right SMS, you can avail the right information;

  1. SMS PNR (10 digit PNR number) to 139 for any PNR enquiry.
  2. SMS AD (Train number) (Station STD code) to 139 to know the arrival and departure times.
  3. To know the seat accommodation, please SMS SEAT (Train number) (date of journey) (Station from: STD Code) (Station to: STD Code) (Class) (Quota) to 139.

Likewise, you can enquirer about train name and time, as well.

These simple technological help is going to make a huge impact on our economy making travelling and reaching places simpler. Truly, the SMS facility is a new age facility for Indian Railways passengers.