Tag Archives: Ticket Refund Rules

About Indian Railway Refund Rules

Want to get a glimpse and details about the Indian Railway refund rules and policies? If yes, read on to the following and you will come to know about the same. The refund policy for the travellers and people apply on the status of their reservation like whether they have confirmed reservations, RAC tickets, waitlisted tickets, or so. For all those confirmed reservations travellers, just for the record, the refund is admissible and could be get 2 hours in prior while cancellation their ticket before the departure time of the train and get it credited within 5 to 7 business working days. For all those travellers holding RAC or waitlisted tickets, they are admissible to get the refund while applying for cancellation about 3 hours in advance to the actual departure time of the train and get it back in the account within 5 to 7 business working days. Depending on the class of your ticket, there is flat cancellation charges applied by the department each passenger, like for second class it is Rs. 30 per passenger, for sleeper class it is Rs. 60 per passenger, for AC chair car it is Rs. 90, for first class it is Rs. 100 and so. Just make sure to be aware of these rules in advance so that in case you need to cancel up your ticket in future, you know how much it will cost you.

It is a query for all those who travel via Indian Railways about whether you can refund if you surrender your ticket for cancellation.

Time Limit for the Refund –

  1. For confirmed reserved tickets, you can get your refund anytime before 2 hours of departure of the train.
  2. For RAC/waitlisted tickets, you can opt for a refund within three hours the actual departure of the train.
  3. For trains leaving between 21.00 hours and 06.00 hours, in that case, within two hours of opening of the Reservation Office, you can get a refund. This can be done if there are no counters available in the originating centre.

What Is Supposed To Be Done If The Due Date Of Refund Has Already Lapsed?

You can approach the Deputy Superintendent (commercial)/ Station Manager or Chief Reservation Supervisor. They can grant you refund up to 30 days of the date of journey.

If You Are Unable To Approach The Concerned Authorities, What Should You Do?

In that case, within 30 days of the date of travel, you must obtain a Ticket Deposit Receipt (TDR) from the nearest station and submit an application to the Chief Commercial Manager of the Zonal Railways. This should be done within 90 days of the scheduled travel. The case will be examined, and accordingly, a refund will be sent to you by Station Pay Order or Money Order or Crossed Cheque.

How Much Will Be Deduced As Cancellation Charge?

This depends on the time of cancellation and the status of your ticket.

  • If you are cancelling your ticket more than 48 hours of scheduled time, then your amount of cancellation per person will be as follows –

Flat cancellation charges per passenger                  Class of your ticket

Rs. 120 AC First                                                                         Executive class

Rs. 100 AC-2tier                                                                        1st class

Rs. 90 AC-3tier                                                                            AC chair car,

AC-3                                                                                                   Economy

Rs. 60                                                                                                  Sleeper

Rs. 30                                                                                                   Second class

  • If you cancel your ticket less than 48 hours to upto 6 hours before the scheduled departure time of the train, then you will have to pay a cancellation charge of 25% of the total fare paid.
  • If you are cancelling the ticket between less than 6 hours to 2 hours of the scheduled time, then the cancellation charge will be 50% of the total fair of the ticket.
  • If you want a refund for an RAC/Waitlisted ticket cancellation within upto 3 hours of the departure time of the train, then you will get a full refund of fare.
  • You can get a refund of the full amount in case of a cancellation of the train due to accident, breaches or flood.
  • You cannot get a refund for a lost ticket, but you can be allowed to travel after issuing a duplicate one.

Above are the Indian Railway refund rules and some queries you often face. Hope you make good use of it.

Want to know about Updated Refunds Rule in Indian Railways? If yes, go through the following information and you will be clear of all of them. As per the updated refunds rule in Railways, it all depends on the travellers and users status of travel whether they got RAC bookings, confirmed reservations, waitlisted bookings. For all confirmed booking users, if they cancel their tickets within 2 hours before the departure time of the train, they will get their refund credited in their account within 5 to 7 business working days. For those users who have waitlisted status tickets or RAC status tickets, if they cancel the bookings within 3 hours before the departure time of the train, they will get the refund within 5 to 7 business working days credited in their account. Now comes the deduction of money that will depend on the class of travel in which you are travelling. Just for the record, for second class AC, the deduction would be of Rs. 30 per passenger, for AC chair car the deduction would be of Rs. 90, for sleeper class the deduction will be of Rs. 60, for first class AC the deduction would be of Rs. 100. It is always beneficial to be aware of these rules and policies in prior so that you know in case you cancel your tickets due to any of the reasons, how much amount will be credited in your account. Safe travel!

The Rules of Refund Process for Train Ticket

Indian Railways is a very big network and thus it has some genuine terms and conditions to work smoothly. From train routines to booking procedures, everything works under a certain method and in case of ticket money refunds and other things, certain instructions are always followed.

There is a provision of refund rules in Indian Railways and the comprehensive refund rules are notified post the year 1998. New refund rules have come to function from the year 2015.

There have been a few objectives for the new changes which have been done under the rule. They are mainly done to

  • To plug the scope of misuse.
  • To help and facilitate the travellers with proposed ticketing or with mobile ticketing.
  • To prevent and discourage the blacker to market train tickets to the passengers.
  • To initiate the process of automatic refund of e tickets in case there is a cancellation of the train departure due to some unavoidable crisis. One does not need to fill up any TDR in this case.

What are the rules?

There are some revised refund rules which are needed to be followed.

  • There is a charge of clerkage per passenger in case of cancellation of any unreserved, waitlisted and RAC tickets. For unreserved classes, it is Rs. 30 and second class (reserved) it is Rs. 60 and for other classes also, it is Rs. 60.
  • The cancellation charge which is valid on per passenger for confirmed tickets vary because; it all depends on the gap between the day of the cancellation and the date of journey. In case of cancellation before 48 hours of the journey, the minimum cancellation charges are:

1st class AC: Rs 120

2nd  tier AC: Rs 100

3rd  tier AC: Rs 90

Second Class Sleeper: Rs 60

Second Class: Rs 30

In case, it is between 48 hours and 6 hours of the journey, the cancellation charges are added 25 percent extra depending on which class the passenger was supposed to travel. If it is done between 6 hours to 2 hours before the train departure, then the cancellation charge soars up to the 50 percent rate of the actual ticket fare.

  • There is no refund procedure after this and within 2 hours to train departure one can cancel the ticket but they will never get a refund.
  • In case of cancelling of trains for e-tickets: Before 01.07.2015, for refund, TDR had to be filed. In the event of cancellation of trains for e tickets, with effect from 01.07.2015, refund is granted automatic. There is no need of filing of TDR. But there are not any changes for the counter PRS ticket.

Indian Railways is undoubtedly the largest network for long distance travels in India, and one can easily afford this travel as the ticket rates are priced. One can also book and cancel tickets from online websites as well and it is easy to do that by logging into the website and choosing according to the convenience.

Rule Pre revised (before 12.11.2015) Revised (w.e.f. 12.11.2015)
1. Levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets:-
(i). Unreserved (second class): Rs. 15.
(ii) Second class (reserved) and other classes: Rs. 30
Levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets:-
(i). Unreserved (second class): Rs. 30.
(ii) Second class (reserved) and other classes: Rs. 60
2. Cancellaton charge per passenger confirmed (reserved) tickets:-
(i). 48 hours before the scheduled departure of the train minimum cancellation charge
1st AC/executive class: Rs.120
2AC/1st Class Rs. 100
3AC/ACC/3A economy: Rs. 90
Second sleeper class: Rs. 60
Second class Rs. 30
(ii). Between 48 hours and 6 hours before the scheduled departure of the train @ 25% subject to minimum charge as per (i) above.
(iii) From 6 hours before the scheduled departure of the train and upto 2 hours after the actual departure of the train @ 50% subject to minimum charge as per (i) above.
(iv) No refund after the above prescribed time limit.
Cancellation charge per passenger on confirmed (reserved) tickets:-
(i). 48 hours before the scheduled departure of the train minimum cancellation charge
1st AC/executive class: Rs. 240
2 AC/1st Class              : Rs. 200
3AC/ACC/3A economy: Rs. 180
Second sleeper class  : Rs. 120
Second class               : Rs. 60

(ii). Between 48 hours and 12 hours before the scheduled
departure of the train @ 25% subject to minimum charge as per (i) above.
(iii) between 12 hours and 4 hours before the scheduled departure of the train @ 50% subject to minimum charge
as per (i) above.
(iv) No refund after the above prescribed time limit.
3. Partially confirmed: Upto two hours after the actual departure of the train. Partially confirmed: Upto half an hour before the scheduled departure of the train,
4. Refund on unused RAC/WL tickets: Upto 3 hours of the actual departure of the train subject to deduction in clerkage charge. No refund after the above prescribed time limit. Refund on unused RAC/WL tickets: Upto half an hour before the scheduled departure of the train subject to deduction of clerkage charge. No refund after the above prescribed time limit.
5. In case of cancellation of trains for e-tickets: Before 01.07.2015, for refund, TDR had to be filed. No change for counter PRS ticket. In case of cancellation of trains for e tickets: W. e.f. 01.07.2015, automatic refund is granted. Filing of TDR is not required. No change for counter PRS ticket.