Tag Archives: Indian Railway Catering and Tourism Corporation

Simplifying Travelling with IRCTC Services

As a subsidiary of Indian Railways, Indian Railway Catering and Tourism Corporation, aims to make travelling with Indian Railways an experience of delightful surprises. The concern has a bouquet of services that not only make travelling easy throughout India, but also open new possibilities in tourism, for the consumer and the travel and tourism sector alike.

Since 1999, IRCTC has been constantly improving upon the service and user interfaces. Currently, with almost all their services found online, IRCTC is among the very best concerns in the public sector in terms of user friendliness and being a service provider.

From ticket booking to e-catering, let’s get an idea about their services:

  • Welcome to Smart Travelling –

Perhaps the most prominent and useful service, that IRCTC provides, is the e-ticket service. With this online procedure, the pains of standing in lines for hours and meeting frustration are all things of the past. This simple yet profound service not only saves time, but also travellers now can consider travelling easily via trains.

  • Feast on the Move –

IRCTC’s latest endeavour to make the train travelling a happy experience is the e-catering service. With the PNR number, now passengers can book scheduled meals of their choice while travelling.

  • Travelling for Happiness –

It’s no more only about travelling for a reason with IRCTC. As we have evolved as an economy, more and more Indians are going for packaged tours. IRCTC caters to this growing interest in tourism with its packaged tours. The tours are categorised according to preference like wildlife tours, religious, tour to the North East, tours to beaches of India to name the most popular. And, you can also enjoy a custom tour with IRCTC, as well.

With these tours, you will have the peace of mind as IRCTC will book your accommodations and tickets. Also, professional guides will be there to show you around the places.

  • Going Places –

To entertain the travellers’ wishes to visit places in other countries, IRCTC conducts international tours, as well. Joining hands with Thomas Cook, the global tourism concern, IRCTC provides some of the most comfortable, well-planned and well-managed tours.

You can also book international flights with IRCTC.

With these services, considerably well managed, IRCTC is winning many smiles on a daily basis.

  • In The Name of the Gods –

India is a country of many gods. And the pilgrimage in India has always been an important aspect of life. IRCTC offers tours to some of the most popular pilgrimage spots in the country. Now, it has become hassle free and comfortable to pay a visit to the holy of the holies in Tirupati, Kanyakumari, Mahakaleswar and many other places. Also, as Indian Railways has special trains for special religious occasions, IRCTC’s packages during those festivals have become quite popular.

  • Help at your Doorstep –

When we travel to other cities or places, we often have to take care of the conveyance troubles ourselves. Sometimes, these become a serious bother and mar the joys of travelling. IRCTC offers concierge and taxi services to make our travel a little easier. This relatively new service has already gained a lot of appreciation among the travellers in India.

  • Experience Culture and Heritage –

India is truly a haven of cultural monuments and statues. Knowing about the visiting times, directions to reach those places and getting proper guidance are some of the most annoying troubles that travellers face. IRCTC helps travellers to visit these places without harassment and frustration. One just has to book the visit schedules and all the necessities will be taken care by the concern.

  • Travelling by Theme –

India has been the birthplace of many cultural and religious movements. And many travellers wish to travel through all the places that are significant in a certain culture. With the Tourist Trains and IRCTC’s scheduled services, now travellers can enjoy this kind of tourism. Buddhist Circuit and Bharat Darshan are two brilliant examples of this service. Truly, this is a unique and sincere approach to showcase India’s rich history.

Now, a passenger can track his/her train’s schedule with SMS and train tracking apps, as well. With all these innovative services, IRCTC is making sure that the Indian Railways remains our first preference while travelling, for pleasure or for business.

IRCTC Helps Make Train Journey Easier and Hassle-Free

IRCTC is an integral part of Indian Railways. It provides a complete service to international tourists and domestic travelers in India. It handles catering, hospitality, tourism and online train tickets services. Read on to get complete information about this division of Indian Railways.

Indian Railway Catering and Tourism Corporation Ltd (IRCTC) is a subsidiary division of Indian Railways. Set up by the Ministry of Railways, it handles entire catering and tourist activity and online ticketing options of the Indian railways. The company provides its services with the help of public-private participation. The aim of IRCT is to enhance customer services by facilitating railway catering, hospitality, travel and tourism services in a professionalized and innovative ways.

Objectives of the Company:
IRCTC looks forward to emerging as a customer-friendly organization through constant innovation, human resource development and advanced technology. It increases manpower productivities and optimizes resources with its quality product vending and innovative marketing strategies. The company strives to imbibe ethical and strong work culture by maintaining teamwork, building and repositioning Indian Railways in the comprehensive service sector.

Services – IRCTC provides a wide range of services;

1. Tourism –
We cannot deny the fact that there has been excellent growth of Railway Tourism in India. Since inception, IRCTC has made vibrant marketing strategy with state tourism and top tour operators in order to provide exclusive tour packages across the country. For improved tourism purposes in India, this company makes arrangement for train coaches, full train charters and reserved berth programs as well.

The company also provides budget and deluxe package tours for domestic and international tourists. It provides budget tourists with special package, which is called “Bharat Darshan”. This package covers all important tourist places in the country.

In addition, this railway division also provides luxury tour packages that include special luxury trains such as Royal Orient Express, Palace on Wheels, Deccan Odyssey and many others. Apart from all these, one can also book adventure tourism packages at IRCTC. The adventure tourism packages comprise of wildlife and adventure treks and water sports.

2. Online Indian Railway Ticketing –

Indian Railway Catering and Tourism Corporation provides internet-based rail ticket. Any person can book tickets for anywhere in India through its website or from the mobile app powered by IRCTC. The company also deals in offering I-tickets. This type of ticket is just like normal ticket. The only difference is that you can book it online and the tickets will be delivered to you by post.

With a view to make e-ticketing book facility easier, IRCTC has launched a scheme, which is called Rolling Deposit Scheme (RDS). This scheme enables passengers to reserve seats against advance money kept with the corporation.

3. Indian Railway Tatkal Ticket Scheme –

IRCTC provides Tatkal scheme to passengers. Under this scheme, one can plan his or her journey at short notice. The scheme allows passengers to book their tickets in every Express/ Mail trains through the Indian railways website. The booking for tatkal ticket begins at 10:00 am daily. However, one can book the tickets under this scheme one day before departure of the train from source station.

Those who travel on Tatkal tickets are required to carry a photo ID proof.  Carrying a photo ID proof is mandatory for the passengers who are traveling on Tatkal scheme.

Conclusion –

The bottom line is that IRCTC is playing a major role in making train journey hassle-free and cost-effective. Customer can dial its call center number 139 from anywhere in the country and get all information about any trains from Indian Railways.